Reaching Peak Talent: Building Community and Engaging Top Candidates with ClearCompany

Frequently, we select a success story to provide insight into real clients ClearCompany has helped. From construction companies to senior living centers, we are dedicated to ensuring the growth and success of your business through the employees who make it happen every day. Today, we’ll be diving into how Sun Peaks Resort transformed its hiring using the ClearCompany platform.

EXPLORE: To view all our case studies of real clients and their success using ClearCompany, please go to our ClearCompany Client page.

Focus on the Applicant Tracking and Onboarding Modules#

While ClearCompany is modular in nature and can be used by different-sized companies across countless industries, clients derive the most benefit from using our tightly-integrated platform to hire and manage talent within their organization.

The seamless integration of our award-winning Applicant Tracking module and our leading-edge Onboarding tools offers an end-to-end solution for hiring and acclimating new employees, as you’ll read in our featured case study.

How ClearCompany Helped Sun Peaks Resort Transform Their Hiring Process

A View Into Sun Peaks Resort#

A major vacation destination in interior British Columbia, Canada, Sun Peaks Resort and Sun Peaks Grand Hotel are the two largest employers within their community. Sun Peaks offers a vast array of entertainment and activities, such as skiing, shopping, hiking, and biking, bringing in several thousands of visitors each day.

Sun Peaks Resort and Sun Peaks Grand Hotel know the importance of building a strong community. As they work to expand their operations, the challenge they face is maintaining their connection to local residents and businesses while continuing to provide a much sought-after getaway experience.

The Problem: Talent Acquisition in the Hospitality Industry#

Operating in the hospitality industry poses a challenge for recruiters and hiring managers. Each year, Sun Peaks Resort and Sun Peaks Grand Hotel hire over 500 employees to assist with the influx of visitors. With over 400,000 skiers visiting during the peak winter season, Sun Peaks needed to find a way to streamline its hiring process and coordinate its onboarding efforts.

Previously, they had no centralized process, which led to gaps in communication, inefficient hiring, and onboarding experiences that varied from employee to employee. The Hotel and the Resort each had their own manual process for hiring and onboarding new employees, which hampered their seasonal hiring.

“Everything was manual for us before ClearCompany. We were sending emails and dealing with paper forms. Now we are able to streamline and improve the candidate experience.” - Shawnee Porter, HR Coordinator

The Solution: Consolidating Their Hiring Efforts#

ClearCompany offered a much-needed solution. The industry-leading Talent Acquisition tools from ClearCompany created a unified and consistent process that both the Hotel and Resort could use. Features like automated job postings and the ability to track candidate activities helped Sun Peaks quickly boost its outreach.

Hiring managers could now quickly screen candidates before the interview process, schedule interviews in a timely manner, and onboard new hires with ClearCompany’s Paperless Onboarding solution. This allowed managers the opportunity to take a more active role in the hiring process, and share information more freely, fostering a collaborative process between the Hotel and Resort.

“ClearCompany delivers a great candidate experience whether we decide to move forward with a candidate or not. The platform is easy for our hiring managers to use and provides a workflow to pull critical metrics and data.” - Jennifer Dekkers, HR Coordinator

The Results#

Sun Peaks was able to revolutionize its recruiting and onboarding efforts with support from ClearCompany’s industry-leading Applicant Tracking and Onboarding Solutions. Sun Peaks significantly decreased the time-to-hire and continue to see their efficiency grow year after year. In addition to reducing its time-to-hire, Sun Peaks was able to supercharge its outreach efforts with the help of ClearCompany’s email templates. These communication improvements helped transform their candidate experience, leading to a larger number of strong hires that can provide amazing guest experiences, season after season.

“Much of our seasonal hiring happens several weeks if not months before employees actually start work with us, and this is a critical time to ensure we maintain a dialogue and engagement. We know employees have a choice in where they work and so leveraging tools that enable engagement as well as a differentiated candidate and new employee experience help set us apart.” - Shawnee Porter, HR Coordinator

Helping our clients create world-class talent acquisition processes is what we do here at ClearCompany. To learn more about how companies use ClearCompany to improve candidate experience and onboard new hires, please also explore:

• Learning From The Best: How Absorb LMS Implemented ClearCompany To Drive Future Growth

• Building a Legacy: Kinetic Construction Grows with a Complete Talent Management System

• A Recipe for Talent Success: One Chick-fil-A Makes the Investment in the Best Recruiting & Onboarding Tools

Like Sun Peaks Resort and Grand Hotel, more companies are realizing the need to consolidate and fine-tune their talent acquisition process. ClearCompany is here to support the hospitality industry by building a talent pipeline and onboarding process that supports the large influx of new hires needed for seasonal hiring. Our award-winning software, service, partnerships, and innovative software solutions are based on years of experience.

To learn more about Sun Peaks Resort and Grand Hotel, and ClearCompany, read the full case study below. If you are interested in how ClearCompany’s Talent Acquisition and Onboarding tools can transform your hiring practices, schedule a demo today with one of our experts.